Frequently Asked Questions
FAQs About My Family Dental Novi
Are you accepting new patients?
We warmly welcome new patients!
What are your office hours?
We’re open Mon: 9AM-4PM | Tue: 9AM-6PM | Wed-Thu: 10AM-7PM | Fri-Sun: Closed.
Where are you located / is there parking?
The address of My Family Dental in Novi is:
24033 Meadowbrook Rd, Novi, MI 48375
Our office is conveniently located with parking available on-site for your ease and comfort when you visit.
Do you offer same-day or emergency appointments?
Yes, My Family Dental in Novi offers same-day emergency dental appointments. Whether you have a sudden toothache, lost a filling, or experienced a dental injury, the team is ready to provide prompt and compassionate care to relieve your pain and prevent further damage.
How do I book my first appointment?
To book your first dental appointment at My Family Dental in Novi, you can easily schedule it online or contact the office directly.
What insurance plans do you accept?
We accept most PPO dental insurance, including:
– Delta Dental of Michigan
– Cigna
– Guardian
– MetLife
– Aetna
– Blue Cross Blue Shield of MI
Do you accept patients without insurance?
Since insurance acceptance and coverage may vary, your best bet would be to speak with one of our specialists!
Do you offer payment plans or financing?
We’ve partnered with CareCredit to make financing easy! We also offer our dental savings plan!
Do you see children / are you a family practice?
Yes, My Family Dental in Novi provides comprehensive dental care for children and operates as a full family dental practice.
Do you treat patients with dental anxiety, and what sedation options are there?
Yes, My Family Dental in Novi is experienced in treating patients with dental anxiety. To help make your visit as comfortable and stress-free as possible, we offer sedation dentistry using nitrous oxide (laughing gas).
What should I expect at my first visit?
During your first dental appointment at My Family Dental in Novi, you can expect a comprehensive and personalized experience focused on your oral health and comfort. Here’s what typically happens:
- A thorough examination of your teeth and gums to assess your overall oral health.
- Professional cleaning to remove plaque and tartar buildup that regular brushing might miss.
- Dental X-rays may be taken if needed to get a detailed view of your teeth and underlying structures.
- Discussion of your dental history, concerns, and any symptoms you may be experiencing.
- Development of a customized treatment plan tailored to your specific needs and goals.
- Education and guidance on proper oral hygiene practices to maintain a healthy smile.
Our team is dedicated to making your visit comfortable and informative, ensuring you feel confident about your dental care moving forward.
What safety and sterilization protocols do you follow?
Our team uses advanced sterilization equipment and adheres to recommended infection control practices to maintain a safe and hygienic environment for every visit.
What dental services do you offer?
We offer preventive cleanings, cosmetic dentistry, veneers, teeth whitening, dental implants, All-on-4, orthodontics, clear aligners, periodontics, sleep apnea appliances, and same-day emergency care — with extended evening hours
Are your dentists specialists, and in what?
Yes, the dentists at My Family Dental Novi are experienced professionals with various areas of specialization to provide comprehensive dental care. Their expertise includes:
- General Dentistry for routine checkups, cleanings, and restorative treatments
- Cosmetic Dentistry such as veneers and teeth whitening
- Orthodontics including braces and clear aligners
- Dental Implants and implant-supported dentures for tooth replacement
- Periodontics for gum health and treatment
- Pediatric Dentistry offering gentle care for children and teens
- Sleep Appliances for managing sleep apnea
- Sedation Dentistry to help patients with dental anxiety
What should I do for a dental emergency after hours?
If you have a dental emergency after hours in Novi, please visit the nearest emergency room for immediate care, as My Family Dental locations, including Clawson and Novi, are not 24-hour emergency clinics.
What sedation options do you offer for nervous patients?
At My Family Dental in Novi, we understand that dental anxiety is common, and we strive to make your visit as comfortable as possible.
Is sedation dentistry safe?
At My Family Dental in Novi, sedation dentistry is considered safe when administered by our experienced dental professionals.